How Tri-Scape Landscaping gets 90% of jobs online and ranked #1 after switching to Topline Pro
After launching his Topline Pro website, Tri-Scape shifted from word-of-mouth to a search-driven pipeline—now around 90% of jobs come through the site. Online booking, review requests, and photo showcases pre-qualify customers and cut admin, letting Nate add trucks and crews while staying lean and efficient.
Nate Chambers Leverages Topline Pro to Grow His Business
Optimized Website
Nate’s site is ranked “number one in the area,” and he says “around 90%” of work now comes through search.
Request Pipeline
After launching the site, he gained more organization with his bookings. He can look at whoever’s booking him and go right to it.
Showcases
Nate leans into this feature so customers can see the “visual side” of Tri-Scape’s work before they contact him. Those photo showcases have directly driven jobs for Tri-Scape.
About Tri-Scape Landscaping
Tri-Scape is an owner-operated landscaping company based in Port Rivers, New York, launched in 2023 after six years of hands-on experience. The team is intentionally kept medium-sized to balance responsiveness with tight quality control, delivering core lawn care services and seasonal upkeep. Known for a straightforward, efficient approach, Tri-Scape values customers who trust their craft, communicates clearly across multiple crews, and coordinates schedules with fast follow-ups. The company primarily serves Port Jervis and nearby tri-state communities in NY, PA, and NJ, maintaining tight routes so crews stay close and on time.
Challenges
Before joining Topline Pro, Tri-Scape leaned almost entirely on word-of-mouth, which made growth slow and unpredictable. Without a strong web presence or a streamlined booking flow, the team spent extra time fielding calls, answering the same questions, and manually organizing jobs—time they needed in the field. Reviews were another pain point: after long, back-to-back days, chasing customers for feedback often slipped through the cracks, limiting credibility. As Tri-Scape added trucks and crews, these admin bottlenecks—scattered inquiries, repetitive explanations, and inconsistent follow-ups—made it harder to keep schedules tight and pipelines full.
"Before having the website it was more word of mouth so it was a lot slower, but now it's more organized control with the bookings. That's what we need to be efficient."
Results
After joining Topline Pro, Tri-Scape shifted from slow, word-of-mouth growth to a steady, search-driven pipeline. Nate estimates roughly 90% of new work now comes through the website and Google. The new site gave him clear control of bookings (seeing who’s scheduling and responding fast), while Topline’s review requests made gathering social proof far easier after back-to-back jobs. Showcasing projects and photos on the site started converting online traffic. With improved local SEO, Tri-Scape ranks at the top in their service area, bringing consistent clicks and repeat inquiries. Topline’s responsive support keeps operations moving.
The Future
Looking ahead, Nate envisions Tri-Scape steadily scaling while staying intentionally “medium”—adding more trucks and crews, expanding snow-removal routes, and winning larger commercial contracts across the region. His goal over the next decade is to deepen coverage in their core markets and ultimately “take over” the local tri-state area, growing revenue and capacity without sacrificing the tight quality control and straightforward service that set the company apart.
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