How Josh Thompson scaled JT’s Painting from a one-man shop to a thriving five-person crew with Topline Pro
Josh Thompson grew JT’s Painting using Topline Pro’s SEO site, instant lead capture, and done-for-you reviews & AI posts to keep the pipeline full with minimal admin.
Josh Thompson Leverages Topline Pro to Grow His Business
Request Pipeline
With Topline Pro’s booking system, every new job goes into one organized pipeline. Automated reminders keep Josh on top of quotes and appointments—making sure no opportunity slips through the cracks.
Review Management
Josh sends review requests right from the app, letting customers leave Google reviews in seconds. In just a few years, he’s built up 75 five-star reviews, boosting his credibility and helping him win more work.
Quoting
When a request comes in, Josh can send a complete proposal in minutes. The customer gets it instantly, can approve online, and Josh keeps all the details stored in one place—saving time and speeding up decisions.
About JT’s Painting
JT’s Painting is an owner-operated painting company based in Upstate New York, founded by Josh Thompson during COVID (January 2020). What began as a solo venture has grown into a six-person operation delivering interior and exterior painting alongside light construction services such as drywall, trim work, and occasional remodels. Rooted in years of hands-on trade experience, the team focuses on quality workmanship and clear communication to finish projects properly and on time.
Challenges
Before partnering with Topline Pro, JT’s Painting relied on Facebook and Instagram for visibility. Social brought limited work, and without a dedicated website tied to Google search, discoverability and lead flow were inconsistent. Admin tasks added friction, especially as the team grew and jobs multiplied.
"Since starting with Topline Pro, we’ve built up 75 five-star Google reviews, which has been huge for earning trust."
Results
With a Topline Pro SEO optimized website , JT’s Painting now appears in the top local results for “painters near me,” converting Google searches straight to the site. The app gives real-time visibility into site activity, makes responses easy, and even generates social media posts from photos Josh sends in—saving hours of manual work. Online bookings streamlined through the site’s action/booking buttons trigger instant text/email notifications and prefill customer details for faster estimating.
The Future
Josh’s goal is to build a company that runs smoothly on systems—training every crew member to deliver work the same way, strengthening local reputation, and keeping jobs within a tight 40–45-minute radius to reduce drive time. With Topline Pro handling the marketing framework and admin lift, JT’s Painting will continue scaling deliberately while preserving the responsiveness and quality that built the business.
Built for pros like Josh
.jpg)
Ready to see your new site?
We'll build it for free - no credit card required.