How America’s Top Pick became the #1-ranked, most-reviewed landscaper in Gastonia with Topline Pro
With a professional website, instant AI booking responses, and a steady stream of verified reviews, America’s Top Pick turned heavy call volume into booked work and grew a solid five-star reputation
Christopher Howard Leverages Topline Pro to Grow His Business
AI Sales Assistant
Topline Pro’s AI assistant automatically texts new inquiries the moment they come in—capturing details, keeping prospects engaged, and preventing lead loss when the crew is in the field.
Optimized Website
A professional, branded site showcases ATP’s work and makes it easy for homeowners to reach out. Customers often cite the website and reputation as key reasons they call, turning local searches into booked estimates.
Review Management
Automated review requests help ATP consistently collect and display social proof—now 120+ five-star Google reviews—building trust and lifting conversion rates. Chris also drops the review link into invoices to keep momentum going.
About America’s Top Pick
America’s Top Pick Lawn & Landscaping (ATP) is a Gastonia, NC based lawn and landscape company founded and led by Chris Howard. After operating as Howard’s Lawn Care, Chris rebranded to ATP to scale a clear, consistent standard—uniforms, SOPs, and repeatable quality across crews. ATP offers mowing, trimming, cleanups, landscape installs, and hardscape services, with Chris increasingly focused on higher-value landscaping and crew training while dedicated teams handle recurring maintenance.
Challenges
Early growth brought a flood of calls, messages, and reviews to manage—often while Chris was on-site. As a perfectionist with ADHD and limited time, he struggled to answer quickly enough to capture every lead and to consistently request reviews after each job. He also needed a professional website aligned to the new brand that could convert search interest into real opportunities, all without adding administrative overhead.
"Topline Pro’s AI assistant texts incoming requests instantly, saves me a ton of time, and keeps prospects from moving on to the next company. They’ve helped me amplify my business."
Results
Topline Pro provided the “always-on” infrastructure ATP needed: a professional website that homeowners trust; instant AI lead response that engages prospects before they move on, and automated review requests that fueled 120+ five-star Google reviews. The effect: more qualified inquiries, faster conversions, fewer missed opportunities, and the time for Chris to stay focused on higher-value work. Along the way, ATP earned a local quality award and steadily built a strong reputation in his community.
The Future
Chris is building ATP like a franchise—documented processes, consistent uniforms, defined roles—so the model can scale across neighborhoods and markets. For the time being, his wife will take over inbound scheduling as the team grows; longer term, ATP is targeting $1M+ in revenue and expansion into new territories. With Topline Pro powering inbound, reviews, and reputation, ATP plans to keep quality non-negotiable while scaling the system behind it.
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