How K&D Painting grew 30% and expanded across the tri-state area after partnering with Topline Pro
KD Painting went from no website or Google Business Profile to a polished, search-optimized online presence that now drives their request pipeline. With Topline Pro’s booking form, review management, showcases, and hands-on support. Donnell reports big business growth make possible with prospects who can see mapped projects in buildings they recognize.
Donnell Thomas Leverages Topline Pro to Grow His Business
Optimized Website
KD Painting moved from word-of-mouth only to a conversion-ready site with a booking form that saves a ton of time. Prospects self-identify services and timelines, so Donnell starts every call with context instead of a dozen repetitive questions.
Review Management
Review requests go out instantly from the app, making it easy to build Google credibility after each job. Donnell can respond to feedback quickly and keep momentum without chasing reviews manually.
Projects & Showcases
Visual proof turns browsers into buyers—especially in multi-unit buildings. Prospects in a Center City Philly condo found KD Painting via the site and recognized work done in their building, accelerating trust and converting customers.
About KD Painting
KD Painting is a family-owned painting company led by Donnell Thomas, serving residential and commercial clients since 2019. Backed by more than 21 years in the paint industry—from stocking shelves to managing a paint store—Donnell brings deep product and application knowledge to interior and exterior work across homes, warehouses, schools, and other facilities. The team also offers wallpaper removal, deck and wood staining, cabinet refinishing, and power washing. KD primarily serves the Philadelphia area and nearby tri-state communities in Pennsylvania, South Jersey, and Northern Delaware.
Challenges
Growth relied largely on word-of-mouth, with no website or Google Business Profile, which made demand unpredictable and admin heavy. Donnell spent valuable time fielding calls, repeating the same details, and manually organizing quotes and follow-ups—often after long days on the job. Consistently collecting reviews also slipped through the cracks, limiting online credibility.
"The entire process makes it more efficient—from the client contacting you, to putting their information in, to doing the job. You can track every step, and it’s money for me."
Results
After seeing a Topline ad and signing up, KD Painting went from “no website” to a professional online presence that now drives the pipeline—Donnell reports 25–30% growth from the added visibility, with leads now coming through Topline. The booking form streamlines intake and saves a ton of time, review requests go out in a click, and the showcase feature helps prospects decide faster—especially in buildings where past work is visible on the site’s map. Quote tracking and status cues make follow-ups easy, and Topline Pro’s hands-on support keeps everything running smoothly.
The Future
KD Painting plans to scale methodically over the next five years—building to 15–20 employees across office and field roles. They strive to become a dominant force in the Philadelphia market, while continuing to use Topline Pro to keep operations organized, credibility high, and the request pipeline full.
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