How Puckett’s Tree Service grew its business with a professional website and streamlined lead capture from Topline Pro

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With a professional website and an easy-to-use inquiry system, Puckett’s Tree Service moved its business online, making it easier for customers to reach out and helping drive consistent growth in a busy local market.

60+
Booked jobs

20+
Google reviews

Industry

Tree Removal

Location

Decaturville, Tennessee

Joey Puckett of Puckett’s Tree Service Builds a Strong Online Presence with Topline Pro

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Optimized Website & Online Presence

Topline Pro built a professional website for Puckett’s Tree Service, giving the business a strong online presence for the first time. With services clearly outlined and an easy way for customers to reach out, the website became a central hub for new inquiries, helping move the business online as more customers searched for services digitally.

Lead Capture

With Topline Pro’s inquiry system, new requests come in with customer details sent directly by text. Joey can quickly see who’s reaching out, review the job details, and respond by calling or texting, making it easy to follow up and close work without missing opportunities.

Setup & Support

Joey highlights how easy the system is to use, from receiving inquiries to managing requests. When changes or updates are needed, communication is straightforward and responsive, making the overall experience “A-plus” as the business continues to grow.

About Puckett’s Tree Service

Puckett’s Tree Service is an owner-operated residential tree service based in Decaturville, Tennessee, founded by Joey Puckett five years ago. What started with helping his grandparents remove a hazardous tree grew into a full-service operation after Joey invested in a bucket truck and applied his prior industry experience. Today, the company handles everything from tree trimming and lot clearing to complex removals over homes, with a focus on affordability and helping homeowners handle necessary tree work safely.

Challenges

Before building an online presence, most work came through offline channels, limiting visibility as more customers turned to the internet to find service providers. Joey needed a professional website and a simple way to receive and respond to inquiries so the business could keep up with demand and remain competitive.

“Getting a website with Topline Pro helped my business grow tremendously. It’s affordable, easy to use, and you’ve got to have one nowadays if you want to stay in business.”

Joey Puckett

Puckett's Tree Service

Results

After launching a website with Topline Pro, Puckett’s Tree Service saw noticeable growth. Being online made it easier for customers to find the business and submit requests, and the streamlined inquiry process helped Joey respond quickly. Today, the company is busier than ever, with growth accelerating after establishing its online presence.

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The Future

Joey plans to continue growing Puckett’s Tree Service while keeping pricing accessible for homeowners who need tree work done safely. With a professional website and an easy-to-manage inquiry system in place, the business is positioned to stay visible online and continue serving its local community.

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