In this episode of Titan Talks, Jonathan Stern interviews Chaz Smith, the owner of the Dig It Tree Company based in Mason, Ohio. Chaz discusses the journey of his business from its inception in 2011, detailing the decision to move from Wilmington to Mason for better opportunities and the challenges of low-quality equipment and marketing mishaps they initially faced. Despite these early setbacks, Dig It Tree Company has achieved success, largely attributed to effective marketing strategies with Topline Pro and focusing on quality service within a 30-40 mile radius. Chaz shares insights into the industry’s evolution, particularly the impact of the emerald ash borer epidemic, and stresses the importance of adapting to changes and maintaining high standards. The conversation also touches on the challenges of finding committed employees and outlines Chaz’s aspirations for the company’s growth without expanding beyond their community, aiming to build a reputable local business.

In this episode of Titan Talks, Jonathan Henne shares his journey in growing Jonathan A. Henne Property Services. From starting in lawn care as a child in his father’s business until its closure after his father’s death, Henne discusses reopening the business and the challenges he has faced, including learning the business side of operations on his own. Now six years into his own venture, Henne emphasizes the importance of creating good working conditions and service quality, admitting that scheduling and office management remain his greatest challenges. Henne has a small team, with plans to expand to multiple crews, and values both employee and customer relationships, attributing much of his business’s growth to its quality service.

In this episode of Titan Talks, host Jonathan Stern talks to Jon Sanchez, owner of Tru Frame Outdoor Structures. Sanchez shares his journey from deciding jump into construction immediately after high school, learning on the job, and eventually starting his own business. Tru Frame focuses on providing a great customer experience and aims to be the best in the area. The company has seen success with 82 lead requests from their website in just over a year, and the demand for their services has increased during the pandemic.